Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment information. This instant access to crucial case data minimizes risk by preventing wrongful repossessions and enabling swift updates to "On Hook" status. Agents can then proceed with asset recovery at their convenience and safety.
RCM's intuitive map interface simplifies fieldwork. Drivers efficiently manage addresses using custom icon scanning, providing one-touch updates, designating pickup locations, and maximizing unit recovery. Create and save custom filters to pinpoint critical information on your map. Each asset recovery form captures condition details and photos, automatically generating a Condition Report for client submission.
RCM offers these key features:
- Customizable map icons (Pro)
- One-touch "On-Hook" collateral marking
- Streamlined asset recovery process for rapid condition reporting, photo documentation, and personal property recording
- Real-time case information and address viewing
- Rapid map search (Pro)
- Case "Favorites" for quick access
- Case filtering for efficient address management
- One-touch quick updates
- Automatic geo-updates
- To-Do list for capturing quick condition reports of recovered units
Our 24/7 support team is ready to assist you with RCM. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
What's New in Version 3.0.33
Last updated October 2, 2024
Mobile Case Acceptance:
- Accept cases directly from the mobile app!
- Accept or decline cases from the "NEW CASES" section on the home page.
- Multi-select cases using a long press.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
