Airtel Tribe is your one-stop shop for all your retail needs. This comprehensive platform empowers retailers to efficiently manage both customer service and their own Airtel account. With the Retailer Tribe App, you can seamlessly handle a variety of customer services including new customer registration, editing existing registrations, SIM SWAP, Mobile Number Portability (MNP), airtime and bundle purchases, AM cash in/out, bill payments, as well as EVD/AM transfers for other retailers. This makes it easier than ever to cater to your customers' needs directly from your mobile device.
Additionally, the app allows retailers to manage their own Airtel account with ease. You can view and edit your profile, monitor and update your stock, request or buy new stock, view your sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and conduct banking services all within the app. Keep track of your transaction history, commissions earned, and overall performance on Airtel services. The application also facilitates self-service options and service requests to Airtel, ensuring you have all the tools you need at your fingertips. It supports key notes on training, surveys, and manages digital notices, keeping you informed and up-to-date.
The Airtel Tribe App is designed to enhance business productivity and is available in both English and French to cater to Airtel Africa's diverse operations. Its user-friendly interface makes it simple to navigate and utilize all its features, ensuring that retailers can focus on what matters most—growing their business.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
