Discover the convenience and power of the "Mein o2" app, your ultimate tool for managing your mobile services on the go. Whether you're on a prepaid plan or a term contract, the app provides a seamless experience, ensuring you have all the essential services and benefits at your fingertips. The multiple award-winning Mein o2 app has been designed to cater to your needs anytime, anywhere. For business customers, the o2 Business App is readily available, tailored to meet your professional requirements.
Key Features of the Mein o2 App
For Contract Customers
- Check Consumption: Easily monitor your data usage at home and abroad, as well as your telephony and SMS outside of flat rates. You can even set up a home widget for quick access.
- Tariff Details and Options: View your current tariff details and explore additional options to enhance your plan.
- Customer Data Management: Update your personal information conveniently while on the move.
- Invoices and Itemized Bills: Access your invoices and detailed billing statements (EVN) effortlessly.
- SIM & Contract Services: Manage services like number portability, eSIM orders and activation, and handle third-party services with ease.
- Network Check and Fault Reporting: Perform live checks of the o2 network and submit fault reports directly from the app.
- Priority Loyalty Program: Enjoy new customer benefits every month through our exclusive Priority loyalty program.
For Prepaid Customers
- Data and Units Usage: Monitor your used data volume and units (minutes & SMS).
- Credit Management: Check your current credit balance and top up easily whenever needed.
- Tariff and Option Changes: Switch tariffs or add additional options to suit your needs.
- Customer Data Management: Modify your personal details conveniently on the go.
- Network Check: Conduct a live check of the o2 network to ensure optimal performance.
For My Handy Customers
- Contract Information: Access detailed information about your My Handy contract.
- Digital Invoices: View your invoices digitally for easy access and management.
- Installment Plan Insights: Gain insights into your installment plan and manage your payments effectively.
- Early Payment: Make early payments to settle your account as needed.
Please Note
The Mein o2 app is exclusively designed for o2 private customers. Business customers should use the o2 Business App for their needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.
Liability/Requirements
Please note that the Mein o2 app relies on the online services provided by Telefónica Germany. While we strive to maintain constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you must have an account at o2online.de.
